Statement about a current global recruitment scam

Main content

It has come to the attention of our recruitment team that Art Processors' recruitment tools have been used in an impersonation scam. Unfortunately, this scam is happening to companies worldwide. In it, cybercriminals pose as members of the recruitment team, create fake profiles, send fraudulent messages to job applicants, and solicit sensitive information.

Our assurance

We assure all current and future clients, collaborators, job applicants and employees of Art Processors that we have not been compromised and that no data breach has occurred. We hold the privacy and security of information to the highest standards and have strict data management protocols in place.

 

What affected job applicants should do if they receive a suspicious message

If you, as a job applicant, receive unsolicited or suspicious communications, please contact Art Processors directly. Do not respond to requests to provide personal details, bank details, or copies of identity documents.

About this scam

The malicious emails, sent from a domain that is not our domain (artprocessors.net), claim that we have received the recipient’s resume and have invited them to discuss a Customer Success Manager role. Details of what the scammers have targeted in their communications:

  1. Offered thousands of dollars worth of equipment by responding to a Microsoft Teams call
  2. Conducted an interview via online chat functionality requesting background employment information about an individual's skills and work experience
  3. Requested the completion of a PDF document attached to an email which required the disclosure of personal information
  4. Made offers of employment, sending a contract employment letter without first meeting with a member of the Art Processors team
  5. Requested a copy of the job applicant’s personal identification and proof of address

The scammers use various communication channels - email, Facebook Messenger, and Microsoft Teams - to impersonate us (sometimes very convincingly) and obtain personal information from job applicants and copies of their identification. 

 

What we're doing to stop this scam

We are sad and concerned that our recruitment process is being maliciously misused in this way. Art Processors employees will never ask candidates for money nor send a physical cheque/check for equipment costs. Communication from Art Processors employees will only come from artprocessors.net, and we will never make any contact via any messenger apps.  

We acknowledge the gravity of the situation, have taken steps to report the scammer’s activity to the Australian Cyber Security Centre (ACSC) and their hosting providers and continue to monitor for new permutations of the scam. 

We appreciate your interest in applying to work with Art Processors. Please stay safe by not sharing your proof of identity or financial details with anyone.

 

Thank you.
Vanessa Doake
Chief People Officer, Art Processors


 

Acknowledgement of Country

In the spirit of reconciliation, we acknowledge the many Traditional Custodians of Country throughout Australia and honour Elders past, present and emerging. We respect their deep, enduring connection to their lands, waterways and surrounding clan groups since time immemorial. We cherish the richness of First Nations Peoples’ artistic and cultural expressions.